*About us*
Our company is located in Galveston, TX.
We are customer-centric, supportive, challenging and our goal is to provide excellent customer service to guest.
Our work environment includes:
* Modern office setting
* Casual work attire
* On-the-job training
The ideal candidate for this position will be well-organized, friendly and committed to providing quality service to our valued customers.
The Front Desk Agent is responsible for answering multiple incoming calls per day, receiving and relaying messages, booking reservations, and responding to customer questions regarding billing.
This position is also responsible for answering basic questions, monitoring the arrivals and departures of guest, handling payment requests and resolving minor billing disputes.
Responsibilities:
* Greet guest in a friendly and professional manner.
* Answer the phone and provide information to callers.
* Use good judgment when dealing with visitors, families, and co-workers.
* Avoid distractions and stay focused on the job at hand.
* Be an active listener.
* Coordinate with other staff members on scheduling.
* Be flexible about working overtime when necessary.
Job Type: Part-time
Pay: From $12.
00 per hour
Expected hours: 20 – 30 per week
Schedule:
* 8 hour shift
* Holidays
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
* Resort
Language:
* English (Preferred)
Ability to Relocate:
* Galveston, TX 77554: Relocate before starting work (Required)
Work Location: In person
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