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Posted : Saturday, September 23, 2023 06:53 AM
REQUIREDEDUCATION/ EXPERIENCE:
High school or equivalent.
Registered Medical Assistant with a nationally recognized accreditation organization Or Graduate of an approved Medical Assistant program CPR certification JOB SUMMARY: To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.
The Medical Assistant may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks.
The Certified Medical Assistant is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.
MAJOR DUTIES / CRITICAL TASKS: · Able to effectively identify problems and determine solutions.
· Understand clinic flow to maximize clinic usage to meet patient needs.
· Assists with patient flow within assigned outpatient clinic setting.
· Responds in a timely manner to call-lights.
· Provides comfort measures to patient / family.
· Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
· Obtains vital signs.
Appropriately documents chief complaint and reason for visit.
· Uses aseptic techniques and infection control measures in the performance of duties.
· Accurately collects excretory specimens, such as urine and feces.
· Obtains blood samples by venipuncture.
· Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
· Measures and records intake and output as ordered.
· Prepares and assists patients undergoing treatments, examinations, and procedures.
· Recognizes patient care priorities, treatment plan, objectives, and potential crisis · Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
· Recognizes and communicates patient needs and unusual occurrences with patients / families.
· The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
· Safely and properly administers medications as assigned.
o Accurately documents/communicates interventions and measurements.
o Communicates relevant information to appropriate health care provider.
o Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
· Assist with medication reconciliation as required.
· Assists in the maintenance of equipment, supplies, and the environment.
o Assists in maintaining a clean and safe environment.
o Checks equipment/supplies for expiration dates, electrical safety tags, intactness, and usability.
o Cleans equipment and returns to its proper place.
o Reports equipment and supplies needing replaced or repaired.
o Stocks rooms, carts, cabinets, etc.
as assigned / requested.
· Respects and supports patient rights.
o Serves as patient / family advocate.
o Practices principles of patient and employee confidentiality.
o Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
· Practices positive customer peer relations.
o Consistently communicates in a professional and courteous manner.
o Reports and seeks assistance in dealing with guest complaints / concerns.
o Establishes and maintains a positive rapport with patient / family and co-workers.
o Consistently responds to customer requests / needs in an appropriate manner.
· Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
· Demonstrates acceptable productivity and practices cost containment.
o Prioritizes and completes all work in an effective and efficient manner.
o Demonstrates initiative, resourcefulness, and flexibility.
o Effectively and efficiently uses time, equipment, and supplies.
· Functions as an interdependent and supportive team member.
o Provides support and assistance, as appropriate.
o With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
o Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
o Accepts responsibility for own growth / development.
o Participates in in-services and ongoing education programs.
o Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
o Exchanges constructive feedback with peers and others.
o Conducts self-evaluation and participates in developmental goal setting.
· Patient Centered Medical Home Medical Assistant o All Medical Assistant Essential Job Functions, and o Contributes to the partnership among clinical practitioners, patients and families ensuring decisions respect patients’ wants, needs and preferences, o Contributes to provide education and support to patients to enable patients to make decisions and participate in their own care, o Contributes as a member of a clinical team accountable for a patient’s physical and mental health care needs including prevention, wellness, acute care and chronic care o Participates in coordinated care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services, o Contributes to offering patients the ability to access services with shorter waiting times, “after hours” care, 24/7 electronic or telephone access and communication through health IT, o Contributes to a care team of clinicians and staff to ensure that patients and families make informed decisions about their health.
· Administrative and Clinical Duty Medical Assistant o All Medical Assistant Essential Job functions, and o Answers patient calls with accuracy and properly document patient needs, o Appointment scheduling, including financial counseling for day surgery, reminder calls, patient financial responsibility and future appointments, o Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments o Registration including eligibility, demographics and Medicare and third party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately, o Dispositions patient within designated timeline.
· Specialty/other o All Medical Assistant Essential Job Functions, and o Proficient in multiple specialty procedures and o Successful completion of all Patient Services Specialist training including refresh training o Performs related duties assigned Preference: Pediatric and adult experience preferred.
Travel/Floating: Required to travel or floating to other locations.
Shift: Ideal schedule is one 12 hour shift and one 7 hour shift per week.
Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
Registered Medical Assistant with a nationally recognized accreditation organization Or Graduate of an approved Medical Assistant program CPR certification JOB SUMMARY: To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.
The Medical Assistant may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks.
The Certified Medical Assistant is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.
MAJOR DUTIES / CRITICAL TASKS: · Able to effectively identify problems and determine solutions.
· Understand clinic flow to maximize clinic usage to meet patient needs.
· Assists with patient flow within assigned outpatient clinic setting.
· Responds in a timely manner to call-lights.
· Provides comfort measures to patient / family.
· Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
· Obtains vital signs.
Appropriately documents chief complaint and reason for visit.
· Uses aseptic techniques and infection control measures in the performance of duties.
· Accurately collects excretory specimens, such as urine and feces.
· Obtains blood samples by venipuncture.
· Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
· Measures and records intake and output as ordered.
· Prepares and assists patients undergoing treatments, examinations, and procedures.
· Recognizes patient care priorities, treatment plan, objectives, and potential crisis · Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
· Recognizes and communicates patient needs and unusual occurrences with patients / families.
· The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
· Safely and properly administers medications as assigned.
o Accurately documents/communicates interventions and measurements.
o Communicates relevant information to appropriate health care provider.
o Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
· Assist with medication reconciliation as required.
· Assists in the maintenance of equipment, supplies, and the environment.
o Assists in maintaining a clean and safe environment.
o Checks equipment/supplies for expiration dates, electrical safety tags, intactness, and usability.
o Cleans equipment and returns to its proper place.
o Reports equipment and supplies needing replaced or repaired.
o Stocks rooms, carts, cabinets, etc.
as assigned / requested.
· Respects and supports patient rights.
o Serves as patient / family advocate.
o Practices principles of patient and employee confidentiality.
o Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
· Practices positive customer peer relations.
o Consistently communicates in a professional and courteous manner.
o Reports and seeks assistance in dealing with guest complaints / concerns.
o Establishes and maintains a positive rapport with patient / family and co-workers.
o Consistently responds to customer requests / needs in an appropriate manner.
· Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
· Demonstrates acceptable productivity and practices cost containment.
o Prioritizes and completes all work in an effective and efficient manner.
o Demonstrates initiative, resourcefulness, and flexibility.
o Effectively and efficiently uses time, equipment, and supplies.
· Functions as an interdependent and supportive team member.
o Provides support and assistance, as appropriate.
o With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
o Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
o Accepts responsibility for own growth / development.
o Participates in in-services and ongoing education programs.
o Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
o Exchanges constructive feedback with peers and others.
o Conducts self-evaluation and participates in developmental goal setting.
· Patient Centered Medical Home Medical Assistant o All Medical Assistant Essential Job Functions, and o Contributes to the partnership among clinical practitioners, patients and families ensuring decisions respect patients’ wants, needs and preferences, o Contributes to provide education and support to patients to enable patients to make decisions and participate in their own care, o Contributes as a member of a clinical team accountable for a patient’s physical and mental health care needs including prevention, wellness, acute care and chronic care o Participates in coordinated care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services, o Contributes to offering patients the ability to access services with shorter waiting times, “after hours” care, 24/7 electronic or telephone access and communication through health IT, o Contributes to a care team of clinicians and staff to ensure that patients and families make informed decisions about their health.
· Administrative and Clinical Duty Medical Assistant o All Medical Assistant Essential Job functions, and o Answers patient calls with accuracy and properly document patient needs, o Appointment scheduling, including financial counseling for day surgery, reminder calls, patient financial responsibility and future appointments, o Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments o Registration including eligibility, demographics and Medicare and third party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately, o Dispositions patient within designated timeline.
· Specialty/other o All Medical Assistant Essential Job Functions, and o Proficient in multiple specialty procedures and o Successful completion of all Patient Services Specialist training including refresh training o Performs related duties assigned Preference: Pediatric and adult experience preferred.
Travel/Floating: Required to travel or floating to other locations.
Shift: Ideal schedule is one 12 hour shift and one 7 hour shift per week.
Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
• Phone : NA
• Location : Texas City, TX
• Post ID: 9061357514
